Cloud Management Center
Dedicated to providing the best client support, Unitas Global takes monitoring and managing a step further. Unitas provides clients with holistic view of multiple I.T. systems through their Cloud Management Center, CMC.
Through the Unitas Atlas™ solution, you can monitor end-to-end service level performance, virtualization monitoring, insight into overall health, risks, and status of the environment, as well as asset and hardware configuration, all from a single dashboard.
Remote Monitoring, Management & Support
Unitas seeks to support client as a natural extension of the client’s IT team, taking full ownership of every case. Whether managing services small or large, simple or complex, Unitas bases its monitoring policies on best practices or customizes them to best fit client needs.Desktop Techs + Certified Engineers L1 L2 L3
When issues arise in a client environment, trouble tickets are automatically created and sent to the CMC. From level 1 fix/break to end user support, Unitas is vigilant in providing superior end-to-end customer experiences.Three Redundant Locations CA KS TN
98% Customer Satisfaction Ratings on
Uptime To The Nines
Network performance management is critical for running a healthy cloud environment—and Unitas’ CMC focuses on just that, 24x7x365. Their management includes fault prevention and capacity planning. With Unitas Atlas™, clients can view events and alerts at the most detailed level. Unitas provides mapping for each device group, as well as asset and hardware inventory at any time.Desktop Techs + Certified Engineers 24x7x365
Security At The Forefront
Security and compliance are critical. That’s why Unitas meets these standards and qualifications to keep client environments air-tight:
- ISO 27001
- SOC2 Certification
- HIPPA compliant
- PCI compliant
- 3 redundant CMC locations