Dedicated to providing the best possible client support, and passionate about excellent experiences for our clients, Unitas Global takes monitoring and managing a step further. The industry’s first purpose-built Cloud Management Center serves as as center of engineering excellence, dedicated to monitoring, maintaining, and managing your IT infrastructure, anywhere in the world.
Dedicated to our clients.
Unitas seeks to to support our clients as a natural extension of your own IT team, taking full ownership of every case. Whether managing services large or small, simple or complex, Unitas bases its monitoring policies on best practices and customizes them to fit your needs.
Desktop Techs and Certified Engineers
L1 L2 L3
When issues arise in a client environment, trouble tickets are automatically created and sent to the CMC. From level 1 break/fix to end user support, we are vigilant in providing superior end-to-end customer experiences.
Three Redundant Locations
CA KS TN
Network performance management is critical for running a healthy cloud environment—and Unitas’ CMC focuses on just that, 24x7x365. Their management includes fault prevention and capacity planning. With Unitas Atlas™, clients can view events and alerts at the most detailed level. Unitas provides mapping for each device group, as well as asset and hardware inventory at any time.
Desktop Techs + Certified Engineers
Security and compliance are critical. That’s why we meet these standards and qualifications for our clients: